đźšš Shipping Policy

We aim to deliver your order quickly, safely, and with full transparency.

📦 Order Processing

  • Orders are processed within 1–7 business days after payment confirmation.
  • You’ll receive an email notification once your order has been dispatched.

🚀 Shipment & Delivery

  • Standard delivery within India takes 1–14 business days from dispatch, depending on your location.
  • Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.

đź’° Shipping Charges

  • Calculated at checkout based on product weight, size, and destination.

🔍 Tracking Your Order

  • Once shipped, you’ll receive a tracking number via email to monitor your delivery status.

⚠️ Damaged Packages

  • If your package arrives damaged, photograph the packaging and product immediately.
  • Contact us within 24 hours of delivery for assistance.

🔄 Return & Exchange Policy

Powerfabb does not issue refunds or accept standard returns. We only provide exchanges for products with verified manufacturing defects.

đź“ś Scope of Policy

This policy applies to:

  • All products purchased directly from Powerfabb via our official website or authorized sales channels.
  • Products that are unused, in the same condition as received, and in their original packaging when returned for exchange.
  • Verified manufacturing defects only — damage caused by misuse, normal wear, unauthorized modification, or third‑party repairs is excluded.
  • Consumables damaged by normal use, improper installation, or improper storage are not covered.
  • Products purchased from third‑party sellers may be subject to the seller’s own return policy; Powerfabb’s exchange policy applies only to direct purchases unless otherwise agreed in writing.

âś… Eligibility

  • Claims must be submitted within 3 days of delivery.
  • Item must be unused, in the same condition as received, and in its original packaging.
  • Proof of purchase is required.
  • Items showing signs of misuse, accidental damage, liquid damage, unauthorized repair, or alteration are not eligible.

đź“ť How to Request an Exchange

  1. Email info@powerfabb.com with the subject line Exchange Request.
  2. Include your order number, purchase date, and a clear description of the defect.
  3. Attach photos or videos showing the issue.
  4. Await an RMA (Return Merchandise Authorization) number and return instructions before shipping the item back.

🔍 Inspection & Outcome

  • All returned items are inspected by Powerfabb or an authorized service partner.
  • If a manufacturing defect is confirmed, we will replace the item with the same model or a functionally equivalent model at no extra cost.
  • If no defect is found, the item will be returned to you, and you will be responsible for shipping and handling charges.

⚖️ Legal Rights

This policy does not limit your statutory consumer rights under applicable law.

đź’¬ Need Help?

For any questions about shipping, scope, returns, or exchanges, email us at info@powerfabb.com.